GETTING SUPPORT

Service Request Desk

The University Computing Solutions Service Request Desk (503-838-8925) is available Monday through Friday, 8a.m. – 5p.m. to document your IT service needs. Our Service Request Representatives will document any issues you are having and direct them to the available tech. Technicians are available Mon. thru Fri. 8a.m. – 12p.m. and 1p.m. – 5p.m. (closed 12p.m. – 1p.m.).  Unfortunately, UCS is unable to provide any technical assistance on non-WOU owned equipment.

After hour emergency support (ex: data center systems down, network infrastructure down)
Public safety dispatch 503-838-8481

For assistance please call:

the on campus extension 88925 (503-838-8925) Or email ucshelpdesk@wou.edu

Request a new project

Have a new project that will need UCS’s help.

UCS Projects

Have a new project that will need UCS’s help? Request a new project

Computing changes

View the UCS Outage/Upgrade calendar or add it to your calendars.

Office

Our office is located in ITC009 and is open 8:00 a.m. to 5:00 p.m. Monday through Friday. You may reach us by phone at extension 88925