E-mail encryption

WOU uses Barracuda to provide e-mail encryption.

Barracuda both actively and passively encrypts e-mails.  Active encryption can be accomplished by entering the keyword #secure# in the subject line of your e-mail.  Passive encryption occurs when Barracuda finds social security or credit card numbers in the body of the e-mail.

Encryption can only be performed on e-mail that is sent to an e-mail address other than @wou.edu E-mail sent to @wou.edu will not be encrypted.

There will be a link embedded in the e-mail that the recipient will click on.  The first time a recipient receives an encrypted e-mail from WOU, they will be asked to create an account.  For all future encrypted e-mails, the recipient will use the login credentials they created the first time they received an encrypted message.

After the user logs into the encrypted site, via the link that is embedded in the e-mail, they will be able to view the contents of the e-mail at the encrypted site.

 

Below is a sample of the recipient’s view of an encrypted e-mail.


 

You have a new encrypted message from <username>@wou.edu

WOU_encryptedMailService

You have received an email message from <username>l@wou.edu that has been encrypted for privacy and security by the Barracuda Email Encryption Service.

To view the email message, click here to log into the Barracuda Message Center. You’ll be prompted to either create a password or enter the one you may already have. You can also paste the following URL into your browser to access the Barracuda Message Center:

https://encrypt.barracudanetworks.com/login?nid=xxxxx

The secure message will expire in 30 days. Need Help?

Disclaimer: This email is confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender.

Copyright 2013 Barracuda Networks, Inc. All rights reserved

Guest wireless

A self-serve guest wireless portal will be placed into production by Thanksgiving 2014.  When using the new guest portal, a guest wireless user will be able to self-register for wireless through a web-page.

Eduroam access to wireless will be available by January 2015.  This service allows guest wireless users to authenticate to their native participating institution.

Currently, guest wireless can be obtained by contacting the following resources:

  • Service Request Desk  88925
  • Werner Information Desk  88261
  • Hamersly Library Reference Desk
  • Academic Program Assistant from you department / division

Telecommunications update

All of our incoming phone calls and local outgoing phone calls are now routed through Minet across two diverse fiber paths.

Minet is the Internet Service Provider serving Monmouth and Independence with cutting edge fiber connections. We collaborated with Minet to migrate some of our telecommunications services over the summer. All of our incoming phone calls and local outgoing phone calls are now routed through Minet.

Our local calling area has always extended to Dallas, Independence, and Salem. Any phone calls to numbers within our local calling area are made “without the 1” and without your long distance code. Any phone calls to numbers outside of our local calling area require the 1 and will prompt for your long distance code at the end of dialing.

You may have found some phone numbers in Woodburn, McMinville, Beaverton, etc., that – somehow – connected without the 1. Chalk those up to our old provider being preoccupied with reinventing itself amid a changing technological landscape, or simply their oversight. The routing with Minet is more accurate and will only connect calls to Dallas, Independence, and Salem. Any call made to a number outside of our local calling area will require the 1, then a long distance code, and be connected through our existing long distance provider, AT&T.

Because we share the area code overlay of 503 and 971 with the greater Portland area, you may not know beforehand if the number you’re dialing is local or long distance. We’ve programmed our system to remove the 1 if it’s dialed by accident for local telephone numbers. Conversely, if a 503 or 971 area code long distance number is dialed without the 1, Minet will play a “please dial a 1 when dialing this number” message.

Google licensing

WOU adopted Google Apps shortly after the Oregon University System signed an agreement with Google that was acceptable to the OUS attorney.  The agreement includes FERPA and HIPPA compliance language.  The core-suite included in this agreement includes:

  • Calendar
    • Organize your schedule and share events with friends
  • Classroom
    • Lets teachers create and organize assignments, provide feedback and easily communicate with their classes
  • Contacts
    • Manage your contacts
  • Drive
    • With Google Drive, you can create, share and keep all your stuff in one place. Share files with others, and edit them together in real time.
  • Gmail
    • Get a fresh start with email that has less spam
  • Groups for Business
    • Create mailing lists and discussion groups
  • Mobile
    • Google Sync for Mobile
  • Sites
    • Create, share and publish websites
  • Talk / Hangouts
    • Talk, IM, and share files with your friends for free

The following non-core Google services are also available:

  • Google Analytics
  • Google Wallet
  • Google+
  • Location History
  • Picasa Web Albums
  • YouTube

The non-core/additional apps are not governed by the OUS contract with Google, but rather by the consumer/personal Terms of Service and Privacy Policy. This means that in using the non-core/additional apps, you are agreeing to the Google’s Terms of Service.

Beyond the core suite of Google Apps, there are many additional apps that you can pair with your Google account. For help with these apps, the best source of support will be existing vendor support articles, although UCS will make best efforts to assist.